General Manager

Job description

Here at the Noel Group, we’re currently in search of an experienced Restaurant General Manager. Our
Client restaurant serves over 2000 customers each week and has a team of more than 30 employees. We’re looking for a candidate with a strong background in management, food, and wine to oversee daily restaurant operations.

Responsibilities:

• Oversee all aspects of the restaurant’s daily operations, ensuring smooth and efficient functioning.
• Maintain high standards of food quality, presentation, and service to provide an exceptional dining experience.
• Collaborate with the culinary team to develop and update menus, ensuring they are aligned with customer preferences and current culinary trends.
• Monitor inventory levels of food and beverages, and coordinate with suppliers to ensure timely restocking.
• Recruit, hire, train, and motivate a skilled team of servers, bartenders, and support staff to deliver exceptional service.
• Schedule and manage staff shifts, ensuring adequate coverage during peak hours while optimizing labor costs.
• Conduct regular staff meetings, provide ongoing coaching and feedback, and foster a positive work environment.
• Train and educate staff on wine pairings, proper service techniques, and wine knowledge to enhance customer satisfaction.
• Ensure a warm and welcoming atmosphere for guests, and promptly address any customer concerns or complaints to ensure their satisfaction.
• Interact with guests, providing wine recommendations, sharing knowledge about different varietals, and assisting in food and wine pairings.
• Develop and maintain relationships with regular patrons, promoting repeat business and creating a loyal customer base.
• Implement strategies to enhance the overall dining experience, such as organizing wine tasting events or sommelier-led evenings.
• Monitor and analyze financial performance, including revenue, costs, and profitability, and take necessary actions to optimize financial results.
• Develop and manage budgets, control expenses, and ensure adherence to financial guidelines.
• Implement effective pricing strategies for wines and other beverages to maximize sales and profitability.
• Collaborate with the management team to develop marketing initiatives and promotions to attract new customers and increase revenue.

Requirements:

• Proven experience as a Restaurant Manager in a busy establishment.
• Extensive knowledge of Irish Market, food & beverage.
• Strong leadership and team management skills, with the ability to motivate and inspire staff.
• Excellent customer service and interpersonal skills to interact with guests and handle customer concerns.
• Proficiency in financial management, including budgeting, cost control, and analysis.
• Exceptional organizational and multitasking abilities, with attention to detail.
• Ability to work under pressure, maintain composure, and make sound decisions in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Living in Ireland and the right to work in ROI