Assistant Manager

Job Title: Assistant Manager

Location: Empire Casino, Dublin, Ireland

Role Type: Full-time, Permanent.

Reports To: General Manager

About the Role: We at Noel Group are seeking an experienced and dynamic Assistant

Manager to support the General Manager in overseeing the day-to-day operations of a busy

and vibrant casino. The Assistant Manager will be part of the retail operations team, helping

to manage a small team at the ground level in a fast-paced and exciting environment

What’s in it for you?

 Great working environment

 Great learning opportunities

 Competitive salary of €40k-€50k and performance-based bonuses

 Full training and development opportunities

Key Responsibilities

 Delivering 5 Star excellence in Customer Service.

 Dealing with all customer queries efficiently, professionally, and consistently with com-

pany policy.

 Oversee the day-to-day operations of the casino floor, ensuring smooth and efficient ser-

vice delivery

 Assist in managing a team of floor staff, providing training, guidance, and support as

needed

 Support with budgeting, stock control, and financial reporting as required by the Casino

Manager

 Assist in the recruitment, training, and performance management of casino staff

Key Requirements

 Minimum 2 years Assistant Manager experience in retail or hospitality.

 Strong planning and organisation skills, ability to plan and prioritise work schedule and

work within agreed timescales.

 Knowledge of gaming regulations and industry standards is preferred

 Excellent communication skills, both verbal and written

 IT proficient, with experience of working with Microsoft Word, Excel and the aptitude to

learn in-house systems.

 Ability to influence wider business stakeholders