Duty Manager

Job description

The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for a Duty Manager to join their leadership team in Kilkenny.

This is an excellent opportunity for an experienced Supervisor ready to take the next step into management. As Duty Manager, you will be responsible for overseeing the smooth day-to-day operation of the hotel, ensuring an exceptional guest experience and supporting all departments during your shift. The ideal candidate will be a hands-on leader with strong interpersonal skills and a passion for hospitality.

Our client is a well-established 4-star hotel in the heart of Kilkenny, known for its high service standards, stylish accommodation, and popular food and beverage offering. With a strong reputation among both leisure and business guests, this hotel provides a professional yet friendly environment and opportunities to grow within a respected hospitality group.

The Duties:

• Supervise daily hotel operations across front office, food and beverage, and housekeeping departments

• Be the first point of contact for guest queries, complaints, and special requests

• Ensure excellent service standards are maintained across all areas of the hotel

• Lead, motivate, and support team members on shift

• Manage opening and closing procedures

• Conduct regular floor walks and ensure health and safety compliance

• Communicate effectively with senior management to report on daily operations and guest feedback

• Handle cash, float reconciliation, and reporting duties

The Requirements:

• Previous experience in a supervisory or duty management role within a hotel environment

• Strong communication, leadership, and organisational skills

• A passion for delivering exceptional customer service

• Flexibility to work a variety of shifts, including evenings and weekends

• Ability to lead by example in a hands-on and approachable manner

• Must be living in Ireland and have the right to work in the Republic of Ireland

• Visa and relocation packages are not provided

The Salary & Benefits:

• Annual Salary: €35,000 (Negotiable depending on experience)

• Opportunities for career progression within a luxury hotel group

• Access to professional development and training programs

• A dynamic and supportive working environment