Receptionist

Job description

A well-established boutique hotel in the heart of Dublin City Centre is seeking a professional, welcoming, and well-organised Hotel Receptionist to join its front office team. This is a fantastic opportunity for someone with a passion for hospitality and guest service to work in a stylish, friendly, and guest-focused environment.

Key Responsibilities:

• Greet and check in guests with a warm and friendly approach.

• Manage check-outs and handle payments accurately.

• Respond to guest inquiries, offering helpful information about the hotel and surrounding area.

• Handle phone and email bookings professionally and efficiently.

• Use hotel management software to maintain accurate records and reservations.

• Support general front office and administrative duties as needed.

Requirements:

• Previous experience in a hotel receptionist or front-of-house role is preferred, but not essential.

• Excellent communication skills with fluent spoken English.

• Comfortable using computers and hotel booking systems.

• Strong organisational skills and ability to multitask effectively.

• A positive attitude and a natural passion for providing excellent customer service.

• Willingness to work varied shifts, including weekends and holidays.

Benefits:

• Opportunity to grow and develop within a supportive team

• Friendly, inclusive work environment

• Participation in the Bike-to-Work Scheme and TaxSaver commuter ticket program

• Great location in the city centre with easy access to public transport