General Manager

Job Title: General Manager

Location: Laois, Ireland

Role Type: Full-time, Permanent

Reports To: Managing Director & Regional Manager for Hotel Group.

About the Role:

The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious 4 Star Hotel who are searching for their next General Manager.

The general Manager role is to ensure the Hotel is the heartbeat of the local community, focusing on customer care whilst being a profitable hotel and always maintaining a 4* standard.

This is a unique opportunity for a hospitality professional to oversee all aspects of hotel operations, ensuring exceptional guest experiences, high service standards, and strong financial performance. The General Manager will be responsible for driving revenue growth, maintaining operational excellence, and fostering a positive work culture for the team.

What’s in it for you?

• Competitive salary with performance-based bonuses
• Opportunity to lead a well-established 4-star hotel
• Staff discounts on hotel stays, dining, and other services
• Professional development and career progression opportunities
• Supportive and collaborative work environment

Your Attributes:

• You will lead the team by having a clear vision, inspire change and promote direction to ensure the hotel is the best it can be in terms of customer experience and business performance.
• Be part of the team, a hands-on leader, driving from the front.
• Have a high level of attention to detail and excellent communication skills.
• Maintain a positive community image and remain current on local business trends.
• Represents the hotel in a professional fashion and is the face of the hotel
• Lead the management team to ensure hotel service levels are maintained, improved, and exceeded at every given opportunity.
• Develop and manage budgets, monitor revenue, control costs, and drive profitability.
• Maintain high service standards, address guest concerns, and enhance the overall guest journey.
• Meet all set targets in relation to meeting and deadlines.
• Be focused on high service standards, with a strong financial acumen and an ability to drive sales/profits.
• Ensure the hotel operates in line with health, safety, and legal regulations while maintaining 4-star quality standards.

Key Responsibilities:

• The overall day to day running of the hotel as a profitable business across every department whilst maintaining a high standard for our guests.
• Maintain a visible presence throughout the property.
• Monitoring costs to optimise profit conversion and deliver the planned budgets
• Attain projected revenue and profit levels, achieve guest satisfaction goals, and ensure maintenance and security of hotel‘s physical assets
• Setting and achieving targets with staff and management to achieve the optimum sales levels while ensuring that operational costs are kept as low as possible.
• Regularly appraisals of the performance and development of all Managers.
• Work with the EHO to develop a positive relationship, that reflect positively on the hotel
• Ensuring the hotel is compliant with employment laws, licensing laws, health and safety and other statutory regulations
• Ensure all Health & Safety Procedures are implemented to the highest standards & take responsibility for the health, safety and wellbeing of Guests, staff & Suppliers

Key Requirements:

• Proven experience as a General Manager or in a senior leadership role within a 4-star or 5-star hotel.
• Strong financial acumen with experience managing budgets, revenue, and cost controls.
• Excellent leadership and team management skills, with the ability to inspire and develop staff.
• A passion for hospitality and delivering outstanding guest experiences.
• Strong knowledge of sales, marketing, and revenue management strategies.