Soft service manager

Job description

Join a dynamic and forward-thinking team where excellence in service delivery is paramount. We are seeking an experienced Soft Services Manager to oversee catering and cleaning services at a state-of-the-art facility. This is an exciting opportunity to lead a dedicated team, ensure compliance with high standards, and maintain strong client relationships.

Key responsibilities:

• Manage Soft Services: Oversee catering and GXP/GMP cleaning operations to ensure exceptional service and compliance with client specifications.
• Team Leadership: Lead, support, and motivate your team, effectively allocating responsibilities and fostering professional growth.
• Coordination of Subcontractors: Manage and coordinate subcontractors, ensuring adherence to both company and client performance standards.
• Compliance and Standards: Drive company initiatives while ensuring alignment with regulatory and industry standards, particularly within a pharmaceutical environment.
• Client Relations: Act as the primary on-site contact, maintaining strong communication and a collaborative relationship with the client to ensure seamless service delivery.

Skills and requirements:

• Demonstrated experience managing cleaning services, ideally in the pharmaceutical industry or a GXP/GMP-compliant environment.
• Strong leadership abilities with a track record of managing and developing teams across catering and soft services.
• Practical and adaptable, capable of managing multiple priorities effectively in a fast-paced environment.
• Experience driving compliance initiatives and ensuring alignment with industry standards.
• Proficiency in English (both written and spoken) and strong computer literacy, including Microsoft Office applications.

If you’re a results-driven professional with a passion for excellence in soft services management, we’d love to hear from you.