Warehouse Operative

Warehouse Operative / Trade Counter Assistant

Location: South Dublin
Hours: Monday to Friday, 40 Hours per Week
Rate of Pay: €14.42 per Hour
Training: Full Training Provided

Job Overview

We are currently seeking a motivated and reliable Warehouse Operative / Trade Counter Assistant to join our busy team in South Dublin. This is a varied role that combines warehouse duties with customer-facing trade counter responsibilities. The successful candidate will be comfortable working within a busy warehouse environment while also providing excellent service to customers at the trade counter.

This is an excellent opportunity for someone looking to develop their skills within a well-established business, with full training provided.

Key Responsibilities

Warehouse Duties

• Picking and packing customer orders accurately and efficiently.
• Receiving, unloading and checking incoming deliveries.
• Loading and unloading vehicles safely.
• Organising and maintaining warehouse stock.
• Conducting stock checks and cycle counts.
• Assisting with inventory management and stock rotation.
• Ensuring products are stored correctly and safely.
• Preparing orders for dispatch.
• Labelling and packaging products.
• Maintaining clean and organised warehouse areas.
• Operating pallet trucks and other warehouse equipment where required.
• Identifying damaged or missing stock and reporting discrepancies.
• Assisting with goods-in and goods-out processes.
• Following warehouse procedures and company standards.
• Supporting colleagues with general warehouse tasks as required.
• Working towards daily operational targets and deadlines.
• Ensuring compliance with health and safety procedures at all times.

Trade Counter Duties

• Serving customers in a professional and friendly manner.
• Operating cash tills and processing card and cash transactions.
• Handling customer enquiries both face-to-face and over the telephone.
• Providing product information and recommendations.
• Assisting customers in locating products.
• Processing sales orders and quotations.
• Managing customer collections and collections paperwork.
• Maintaining a clean, tidy and professional trade counter area.
• Building positive relationships with customers.
• Handling returns and exchanges in line with company procedures.
• Assisting with merchandising and product displays.
• Supporting sales activities and promoting products where appropriate.
• Managing customer accounts and order queries.
• Ensuring accurate pricing and transaction processing.
• Liaising with warehouse staff to fulfil customer orders efficiently.

General Duties

• Following company policies and procedures.
• Adhering to all health and safety regulations.
• Working effectively as part of a team.
• Assisting in other departments when required.
• Maintaining high standards of customer service.
• Completing any other reasonable duties as assigned by management.

Candidate Requirements

• Previous warehouse or customer service experience is desirable but not essential.
• Comfortable working within both a warehouse and customer-facing environment.
• Strong communication and interpersonal skills.
• Good level of spoken and written English is essential.
• Ability to work accurately and efficiently.
• Excellent attention to detail.
• Positive attitude and willingness to learn.
• Strong organisational skills.
• Ability to work independently and as part of a team.
• Good numerical skills for handling transactions and stock counts.
• Reliable, punctual and hardworking.
• Physically capable of carrying out warehouse duties, including manual handling.
• Customer-focused approach with a professional manner.
• Flexibility and willingness to support different areas of the business.

Benefits

• Full training provided.
• Stable Monday to Friday working schedule.
• Competitive hourly rate of €14.42 per hour.
• Opportunity to develop warehouse, retail and customer service skills.
• Supportive team environment.
• Long-term career development opportunities.