Team Leader

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Job description

My client is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. Who are proud to be listed as Ireland’s Top Retailer by Great Places to Work We are seeking a motivated individual to help develop and encourage our colleagues throughout their day-to-day duties and challenges while supporting the business needs through being the bridge between team members and the management team

Our ideal candidate will:

* Experienced in retail, sales or operations and ready to step up

* Exposure to people management activities in a customer-facing environment

* Have a desire to support and mentor our store colleagues

* Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.

* Be comfortable with holding performance-related discussions when needed

* Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people

* Place a value on innovation and trying new ideas

* Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.

Main role responsibilities include:

* Delivering extraordinary customer service, actively mentoring and motivating our store team

* Effectively communicating business goals and objectives to our colleagues

* Identifying commercial opportunities in your local area

* Being responsible for cash and stock control

* Supporting the store management team in making the best use of our payroll and headcount budgets

* Supporting with the recruitment of store colleagues when required

* Authorising and handling refunds and exchanges

* Managing performance of your store colleagues

* Conducting Performance Appraisals when required and supporting with talent and succession planning for your team

* Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.

* Create a phenomenal shopping experience for all customers

Our benefits include:

* Company Pension for all colleagues

* Colleague Discount – Up to 35% off in-store purchases

* Maternity Leave: Up to 20 weeks paid maternity leave

* Paternity Leave: Up to 2 weeks paid paternity leave

* Fertility Leave: Up to 5 days paid per year

* Cycle to work & Tax-Saver Schemes

* Discounted health insurance

* Bonus Scheme

* Sick Pay Scheme

* Parental leave

* Flexible Annual Leave: Purchase up to 2 weeks additional leave per year

* Paid Charity Leave: Make a positive impact with two paid days for charity work!

* Service Days: Increased annual leave entitlements linked to service

* Earlypay: Draw-down a portion of your earned wages early if needed!

* Flexiwage: Choose how you budget & manage your pay frequency!

* Savings Club

* Educational Assistance

* Wellness initiatives

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