Job description

Store Manager – Hardware & DIY Retail

Location: Ballymount, Dublin 24
Job Type: Full-time, Permanent
Hours: 40 hours per week, Monday – Saturday
Salary: Up to €40K
Benefits: Bonus, On-site Parking, Employee Discount

Job Purpose

We are seeking an experienced Hardware / DIY Store Manager to lead the day-to-day operations of a busy home improvements and building supplies store. The successful candidate will have strong knowledge of hardware, tools, paint, timber, electrical, and general building materials, with proven experience supporting both retail and trade customers. This is a hands-on role focused on driving sales, ensuring excellent product availability, and leading a high-performing team.

Key Duties & Responsibilities

• Manage all daily store operations across hardware, DIY, and building materials departments, ensuring efficient and profitable performance.

• Ensure products (tools, paint, timber, building materials, plumbing, electrical etc.) are well-merchandised, correctly priced, and displayed to professional retail and trade standards.

• Maintain optimal stock levels through effective ordering, stock rotation, and wastage control.

• Conduct “Ready for Business” opening checks and manage the shop floor throughout the day.

• Drive sales by supporting both retail and trade customers with product knowledge and solutions.

• Monitor sales margins, KPIs, and target performance.

• Oversee cash management including end-of-day reconciliation, lodgements, and credit control.

• Ensure the store, yard, and showroom areas are clean, safe, and compliant with Health & Safety regulations.

• Lead, mentor, and motivate the team; oversee daily performance and ensure strong customer service standards.

• Liaise with suppliers for stock ordering, promotions, seasonal displays, and trade events.

• Prepare and manage staff schedules, including roster planning, breaks, leave, and absence management.

• Train new and existing staff in product knowledge, customer service, and safety procedures.

• Ensure Health & Safety guidelines are fully implemented, including safe lifting, PPE use, and equipment operation.

• Support the Branch Manager with additional duties when required.

Requirements

• Previous Store Management or Assistant Management experience in a hardware, DIY, builders’ merchants, or home improvement retail environment is essential.

• Strong understanding of DIY tools, building materials, paint, plumbing, electrical, or construction products.

• Excellent customer service skills and the ability to support both trade and general customers.

• Motivated, organised, and detail-oriented, with a hands-on approach.

• Proven people management experience, including training, supervising, and developing teams.

• Strong communication and interpersonal skills; ability to stay calm and focused in a busy environment.

• Ability to work both independently and as part of a team.

• Competent with IT systems and Microsoft Office Suite.