Spa Manager

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Job description

The Noel Group is seeking a proactive and experienced Hotel Spa Manager to join a luxury 5-star hotel in Waterford. The Spa Manager will bring a strong background in spa management, exceptional leadership skills, and a genuine passion for delivering outstanding customer service. As the Spa Manager, you will play a crucial role in creating a relaxing and rejuvenating experience for our guests.

Key Responsibilities:

  • Oversee the day-to-day operations of the hotel spa, including scheduling, staffing, and managing inventory.
  • Provide direct support with spa treatments when needed to ensure smooth operations during busy periods.
  • Maintain high standards of cleanliness, organization, and customer service throughout the spa.
  • Develop and execute marketing strategies to promote spa services and attract new clients.
  • Train, mentor, and motivate spa staff to deliver exceptional treatments and maintain a high level of professionalism.
  • Work closely with hotel management to integrate spa services with other hotel amenities and events.
  • Monitor and analyze the spa’s financial performance, making strategic recommendations to enhance revenue and manage costs.
  • Conduct regular inspections of the spa facilities to ensure they meet cleanliness and safety standards.

Qualifications:

  • Proven experience in a management role within a luxury spa or wellness center, ideally in a 5-star hotel setting.
  • Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
  • Certification or training in Spa Management, Wellness, or Beauty Therapy is advantageous.
  • Demonstrated ability to drive revenue through effective marketing and promotional strategies.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
  • A dedication to upholding the highest standards of customer service and professionalism.
  • Familiarity with industry regulations and best practices, especially related to safety and sanitation protocols.

Interested candidates are encouraged to apply with a current CV detailing their relevant experience and qualifications.

Consultant

Pia Stavrianos

Pia Stavrianos

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