Spa Manager
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The Noel Group is seeking a proactive and experienced Hotel Spa Manager to join a luxury 5-star hotel in Waterford. The Spa Manager will bring a strong background in spa management, exceptional leadership skills, and a genuine passion for delivering outstanding customer service. As the Spa Manager, you will play a crucial role in creating a relaxing and rejuvenating experience for our guests.
Key Responsibilities:
- Oversee the day-to-day operations of the hotel spa, including scheduling, staffing, and managing inventory.
- Provide direct support with spa treatments when needed to ensure smooth operations during busy periods.
- Maintain high standards of cleanliness, organization, and customer service throughout the spa.
- Develop and execute marketing strategies to promote spa services and attract new clients.
- Train, mentor, and motivate spa staff to deliver exceptional treatments and maintain a high level of professionalism.
- Work closely with hotel management to integrate spa services with other hotel amenities and events.
- Monitor and analyze the spa’s financial performance, making strategic recommendations to enhance revenue and manage costs.
- Conduct regular inspections of the spa facilities to ensure they meet cleanliness and safety standards.
Qualifications:
- Proven experience in a management role within a luxury spa or wellness center, ideally in a 5-star hotel setting.
- Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
- Certification or training in Spa Management, Wellness, or Beauty Therapy is advantageous.
- Demonstrated ability to drive revenue through effective marketing and promotional strategies.
- Excellent organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
- A dedication to upholding the highest standards of customer service and professionalism.
- Familiarity with industry regulations and best practices, especially related to safety and sanitation protocols.
Interested candidates are encouraged to apply with a current CV detailing their relevant experience and qualifications.
Consultant
Pia Stavrianos
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