Site Service Engineer

North Dublin, Full Time

At Noel Recruitment, we have an exciting opportunity for an ambitious and motivated person to train as a Service Engineer and learn from an experienced team.  This full time permanent role will be based out of the North Dublin depot and flexibility will be required for the role will as the location will vary between different working environments- eg. building sites, bathroom showrooms, personal homes depending on the needs of the business. The role will involve a full, 12 month technical induction and training programme to enable the successful candidate to gain experience with the company’s product offering, allowing them to develop and best fulfil their potential.

Salary €30,000 negotiable

 

Responsibilities and Duties

·         Installing Shower Doors and the company’s other products to an excellent standard

·         Product range includes: Shower Enclosures & Trays, PVC Panelling & Bathroom Accessories

·         Become an expert Shower Enclosure installer with support and training from the Aftersales department

·         Installation of Shower Enclosures in customers showrooms, end user’s homes and in new build construction projects

·         Service calls: Arrange visit with homeowner, identify the problem, carry out the repair work and/or recommend remedial work to the installer and complete paperwork

·         Provide excellent customer service to ensure customers are given the best available solutions

·         Receive phone calls on installation queries from customers and end user installers

·         Maintain a positive attitude when faced with challenging circumstances like frustrated end-customers

·         Work closely with the companies Quality Control and Design departments compiling product feedback from end-users and installers

·         Product training in the company’s HQ

·         Conduct product training to industry professionals on how to install company’s products

·         Support regional sales team to ensure customer service is kept at its highest level

·         Manage time efficiently; working on your own initiative and documenting your work

·         Working as part of a dynamic team; sales, technical sales, design and quality control departments

·         Representing the business in a professional and positive manner at all time.

 

Qualifications and Skills

Would suit candidate with:

·         Experience as Service Engineer, Plumber, Carpenter or technical trades person

·         Full clean driving license

·         Site Safe Pass (Training will be provided if successful candidate does not have)

·         Excellent communicator with the ability to work as part of a team

·         Ability to act using your own initiative and make informed decisions

·         Good computer skills a benefit but not compulsory

·         A desire to learn about our products, systems and customers

 

Benefits

·         Included: Access to Company Van, Smart Phone and Tools

 

 

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