Senior Meeting & Events Coordinator

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Job description

The Noel Group is presently seeking an experienced Senior Meeting & Events Coordinator to connect with our clients in Dublin Stillorgan. The role entails delivering exceptional and friendly service to every guest, responding to wedding and events inquiries in a professional, efficient, and customer-focused manner. It is essential to be respectful, polite, friendly, and consistently helpful in all dealings with guests and colleagues, recognizing that you represent the Talbot Collection as an ambassador at all times.

Main Duties:
* Maximizing revenue at every opportunity.
* Maintain daily/monthly booking files- all weddings and events.
* Co-ordinate the administration and distribution of all function sheets/menus.
* Ensure all additional events are dealt with and distributed immediately and communicated to
appropriate departments.
* Send out the required information to clients on request.
* Create support material to facilitate same- customer follow up documentation, quotations,
contracts, function sheets etc.
* Gather key customer feedback and report points of issues to The Sales and Marketing
Manager.
* Produce sales documentation i.e., Menus and any other internal sales documents.
* Conduct competitor analysis report for all competitors.
* Liaise with reception and accounts to ensure correct billing of all weddings and events.
* Confirm in writing to all clients – the details of their bookings with the relevant property’s
terms and conditions whilst confirming payment details.
* Ensure accurate and complete entries into Hotsoft in accordance with established
procedures.
* Ensure to meet with clients to provide a show around of facilities and information as
necessary to secure booking.
* Continually audit stocks of all wedding and events marketing collateral and inform with sales
and marketing manager when reordering is required.
* Attend wedding fairs and trade shows as required.

Requirements:
* Minimum of 2 years’ experience as a Wedding & Event Coordinator in a 4* hotel;
* Be highly motivated and driven to achieve targets;
* Possess excellent interpersonal skills;
* Excellent attention to detail;
* Ability to manage multiple projects at one time and achieve results

Benefit:
* Complimentary Gym Membership
* Discounted Accommodation Rates
* Pettitt’s SuperValu Discount
* Life Insurance
* Employee Counselling Line
* Bike to Work Scheme
* Pension Scheme
* Christmas Savings Scheme
* Free parking
* Uniform
* Staff Meals

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