Restaurant Manager

Job description

The Restaurant Manager is responsible for overseeing all aspects of the coffee restaurant’s daily operations. This includes ensuring exceptional customer service, managing staff, maintaining quality standards, and driving business growth. The manager will lead a team of dedicated baristas and support staff to deliver an outstanding guest experience.

Key Responsibilities:

• Recruit, train, and manage a team of baristas and support staff.
• Foster a positive and collaborative work environment that encourages growth and excellence.
• Ensure that every guest receives exceptional service and a memorable experience.
• Address customer feedback and implement improvements to enhance satisfaction.
• Maintain high standards for coffee preparation, beverage presentation, and overall food quality.
• Conduct regular tastings and quality checks to ensure consistency.
• Manage inventory levels of coffee beans, supplies, and food items.
• Establish relationships with suppliers and negotiate contracts to secure favorable terms.
• Streamline and optimize operational processes to maximize efficiency and productivity.
• Monitor and manage departmental budgets, expenses, and revenue streams.
• Ensure compliance with all relevant health, safety, and hygiene standards.
• Implement and enforce restaurant policies and procedures.
• Collaborate with the culinary team to develop and refine the menu offerings.
• Plan and execute special events, promotions, and menu launches.

Qualifications:

• Proven experience in coffee shop or restaurant management.
• Strong understanding of coffee preparation techniques and equipment.
• Excellent leadership, communication, and interpersonal skills.
• Knowledge of inventory management, budgeting, and financial analysis.
• Familiarity with point-of-sale systems and basic computer skills.
• Living in Ireland and the right to work in ROI