Reservations Agent

Dublin, Full Time

The Noel Group are recruiting a Reservations Agent to join one of our clients in Dublin. You will report directly to the Reservations Manager and you will work closely with the Front Office Team.

Salary: up €28,000.00

Responsibilities:

  • Dealing with telephone calls for reservations room enquiries
  • Dealing with e-mail queries from new and existing clients
  • Taking reservations accurately and in a helpful, friendly manner
  • Responding to all email reservations, conference and event enquiries 
  • Answering telephone calls promptly using proper telephone etiquette
  • Support for the front desk

Requirements:

  • Must have experience in a busy reservations office
  • The ability to provide outstanding and exceptional customer service
  • Excellent attention to detail
  • The ability to adapt, to change and work well under pressure
  • Outgoing and friendly personality
  • Be committed to the team and the Hotel industry
  • Be flexible with working hours 

Help us continue to improve and delivery the best quality service in the market.

If so, let’s chat about you joining at one of our amazing client.

If you have the requirements and skill set please contact us to start the recruitment process to work with us

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