Clare, Full Time

  • Manage Reception Area
  • Greet customers and deal with their queries
  • Managing all enquiries into the business, telephone, email, online and walk-ins
  • Ensuring all enquiries are responded to within a certain time frame and in the correct format
  • Reporting to management all results
  • Responsible for checking in/out guests
  • Room billing and charges
  • Daily lodgements
  • Credit card balancing
  • Room allocations
  • Manning the switchboard
  • Guest activity bookings
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