Reception Officer

Job description

We are recruiting for a Reception Officer for our client in Clare. You will serve as the first point of contact for the company, providing administrative support across the organization. As the first point of contact for our organization, you will play a crucial role in welcoming visitors, handling incoming communications, and providing general administrative support. The ideal candidate will have strong communication and organizational skills, a positive attitude, and the ability to manage multiple tasks efficiently

Responsibilities:

• Reception officer must have skills to identify and respond to residents with special reception needs.
• Successful candidate must have skills / experience in social care, equality, inter-culturalism or diversity or equivalent.
• The successful candidate will support residents, especially those with special reception needs who may need additional assistance access services from the state authorities and other organisations established to meet such needs.
• This role will include assisting residents to access appropriate healthcare, schools and other educational institutions, family and child support agencies, trauma counselling and services provided by local community groups and NGO’s and other civil society groups including religious organisations.
• The reception officer will follow any instructions received from the client welfare team and will notify the client welfare team promptly of emerging needs as they arise.
• The reception officer will also be required to flag any special reception needs identified for residents previously undetected as vulnerable applicants.
• Attend training as required and assigned.
• The Reception Officer must have a QQI level 7 qualification in social care, equality, inter-culturalism or diversity or equivalent.

Schedule:

• Monday to Friday
• Weekend availability

If you have a passion for delivering excellent customer service and thrive in a dynamic environment, we encourage you to apply.