Housekeeping Supervisor

Job description

Job Title: Housekeeping Supervisor
Location: Kinsale, County Cork
Role Type: Permanent, Full-time
Reports To: Accommodation/Housekeeping Manager

About the Role

The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious client in the hospitality industry to search for a talented Housekeeping Supervisor to join their team in Kinsale.

As a Housekeeping Supervisor, you will play a key role in delivering the highest standards of cleanliness, presentation and guest satisfaction at a luxury hotel & spa set in a stunning parkland location in Kinsale. This role involves supervising daily housekeeping operations (guest rooms, public areas and back-of-house), liaising closely with the front-of-house and maintenance teams, and leading a dedicated housekeeping team to exceed guest expectations.

What’s in it for you?

• Salary: €30,000 per annum
• Work in a premium property with strong reputation for service excellence
• Employee benefits such as hotel/spa discounts, staff leisure club access and free parking
• Opportunity to lead, develop and mentor housekeeping colleagues
• An engaging environment in a scenic location with diverse guest mix

Key Responsibilities

• Lead and supervise the housekeeping team on a shift-by-shift basis: allocate tasks, monitor performance, conduct briefings and ensure standards are met.
• Conduct inspections of guest rooms, corridors, public areas and back-of-house to ensure presentation, cleanliness and maintenance needs are proactively managed.
• Liaise with Front Office and Maintenance & Engineering teams to ensure room statuses, maintenance requests, guest special requests and lost & found items are handled in a seamless manner.
• Manage inventory of linen, cleaning supplies, amenities and equipment; initiate ordering or receipt of stock to maintain department readiness.
• Maintain departmental records, checklists and reports (including room readiness, inspections, team attendance, supplies) to support operational efficiency.
• Support training, coaching and development of housekeeping staff – ensure team are fully aware of standards, procedures, health & safety guidelines and guest service expectations.
• Assist in rostering, managing shift cover, weekend and holiday flexibility, and ensure the team is resourced correctly for occupancy levels and events.

Key Requirements

• Minimum 1 years’ supervisory experience in a housekeeping or accommodation role within a 4-star or higher hotel/resort.
• Strong organisational skills and ability to manage multiple tasks independently in a fast-paced environment.
• Excellent communication skills (both verbal & written), with the ability to liaise across departments and engage team members.
• A hands-on approach with attention to detail and a high standard of presentation.
• Basic competency in computer systems (for reporting, checklists, inventory) and a working knowledge of housekeeping operations & SOPs.
• Flexibility to work early/late shifts, weekends and public holidays when needed.
• A positive, guest-service focused attitude and the ability to motivate and influence a team.