Hotel Manager

Job description

Job Title: Hotel Manager

Location: Limerick (Full-time, on-site)

Role Type: Permanent, Full-Time

Reports To: Regional General Manager

About the Role:

Noel Group is currently recruiting for an experienced Hotel Manager on behalf of a well-established 4-star property. This is a senior leadership position responsible for overseeing the full operation of the hotel, ensuring exceptional guest experiences, strong financial performance, and the delivery of consistently high service standards.

The successful candidate will act as the face of the hotel, driving a culture of excellence, leading a high-performing management team, and ensuring the property remains a key part of the local community. There is a strong focus on weddings, banqueting, and events, alongside overall operational performance.

What’s in it for you?

• €55k-€65 per annum
• Opportunity to lead a reputable 4-star hotel
• Career progression within a growing hospitality group
• Autonomy to drive operational improvements and business performance
• Support from an experienced regional leadership team

Key Responsibilities:

• Lead and manage all day-to-day hotel operations across departments
• Drive a culture of exceptional customer service, ensuring guest expectations are consistently met and exceeded
• Monitor and manage customer feedback, implementing improvements where necessary
• Oversee financial performance including labour costs, revenue, and departmental margins (with a strong focus on F&B)
• Ensure accurate financial controls, billing processes, and monitoring of cash handling and debtor accounts
• Provide clear leadership and direction to Heads of Departments, fostering continuous improvement
• Oversee and enhance all revenue streams including rooms, food & beverage, weddings, conferences, and leisure
• Take ownership of weddings and banqueting operations, ensuring flawless delivery and high service standards
• Develop, implement, and monitor the Hotel Business Plan and budgets
• Ensure appropriate staffing levels are maintained in line with business needs and budgets
• Maintain strong relationships within the local community and represent the hotel professionally
• Ensure full compliance with all relevant legislation including health & safety, fire safety, food hygiene, and licensing laws
• Manage incident reporting, accident procedures, and ensure proper documentation
• Implement company policies, procedures, and operational standards across all departments
• Carry out Duty Management shifts and provide operational support where required
• Proactively identify and resolve operational challenges

Key Requirements:

• Proven experience in a senior hotel management role, ideally within a 4-star property
• Strong background in food & beverage operations, weddings, and banqueting
• Demonstrated ability to manage financial performance, budgets, and cost controls
• Excellent leadership and team management skills with the ability to inspire and motivate
• Strong commercial awareness with a track record of driving revenue and profitability
• In-depth knowledge of hotel operations across all departments
• Solid understanding of Irish hospitality regulations including HACCP, health & safety, and employment law
• Exceptional communication and interpersonal skills
• Highly organised with strong problem-solving abilities
• Flexibility to work Duty Management shifts as required