Group Reservations and Revenue Manager

Noel Group are recruiting for a Group Reservation and Revenue Manager in Ennis, Clare. You will will report to the Head of Commercial and Shared Services and works closely with Senior Management within. The Group Reservations and Revenue Manager will have the responsibility for providing and supporting the reservations teams. In particular the implementation, of revenue management strategies and processes with the administration and development of a reservations system. As Group Reservations and revenue manager, you main priorities will be planning, organising and optimising all activities of revenue management for the business.

Our client is an important body within the tourism and hospitality sector in Clare. The position of Group Reservations and Revenue Manager is an exciting opportunity for an individual interested in playing a significant role within this industry.

Specific Duties and Responsibilities

• Develop and implement a bespoke booking and reservations system and contribute to the improvement, development and maintenance of this booking and revenue management system.
• Supporting and monitoring the reservations departments.
• Work closely with the senior management develop rate strategies.
• Development of Key Performance Indicators, weekly yield and monthly revenue reports.
• Produce month end reports with a strong emphasis on past, current and future performance analysis.
• Utilitise rate comparison reports to identify and react to pricing opportunities within the business.
• Work closely with the operational management and manage the development and understanding of the trade and booking system to assist with capacity management for all sites.
• Work with management to develop standard operating procedures on the organization rates.
• Act as the principle point of contact for anyone with questions about reservations and yield management.
• Establishes and maintains effective employee relations including open communication with all employees.
• Assist sales teams with trade contracts renewals, ensuring that all trade partners are compliant with their contracts.
• Supporting the sales and marketing management teams with promotional information.
• Support and work in conjunction with the senior management to ensure best practice throughout all reservations and yield management operations.
• Participate in outreach activities as required.

Requirements

• Proven track record in yield/ revenue management/ reservations with at least 5 years management experience
• Diploma / Degree in a similar or related discipline in tourism / visitor management, business /finance or related field qualification is required

Salary

• €56,769 followed by a number of annual increments.