Grade VI Clerical

Noel Group Healthcare is currently recruiting a professional, proactive and highly organised Grade VI Project and Programme Support Officer to join a busy hospital team in Dublin 18 on an ongoing basis.

Principal Duties and Responsibilities

The Grade VI Project and Programme Support Officer will play a key role in supporting the successful delivery of the Finance Reform Programme (FRP) and Integrated Financial Management System (IFMS) Programme. The role combines project coordination, programme governance, people management and operational leadership, ensuring projects are delivered efficiently and in line with HSE standards and best practice.

Project & Programme Management

• Provide project management and operational support across the IFMS Project and wider Finance Reform Programme.
• Coordinate programme activities, ensuring project plans, schedules and milestones remain up to date.
• Gather, analyse and present programme information to support reporting for senior management, project teams and governance groups.
• Develop, maintain and continuously improve project management processes, tools, templates and documentation.
• Support project teams in applying programme management methodologies and IFMS ways of working.
• Maintain RAID (Risks, Assumptions, Issues and Dependencies) registers, ensuring risks and actions are accurately tracked and regularly reviewed.
• Contribute to continuous improvement initiatives that strengthen programme governance and delivery.

Administration & Governance

• Manage and maintain programme documentation using structured document management systems.
• Provide secretariat support for governance boards, steering groups and project meetings, including preparing agendas, reports, minutes and action logs.
• Ensure the effective day-to-day administration of the Programme Management Office (PMO).
• Monitor deadlines, priorities and deliverables to ensure service standards are consistently achieved.
• Ensure stakeholders receive accurate, timely and relevant programme information.
• Maximise the use of digital technologies and Microsoft 365 applications to improve efficiency and collaboration.

Stakeholder Engagement & Customer Service

• Build and maintain strong working relationships with programme teams, governance groups and key stakeholders.
• Promote effective communication and collaboration across multidisciplinary teams.
• Seek and respond to stakeholder feedback to support continuous service improvement.

Leadership & People Management

• Lead, supervise and support administrative and project support staff within the team.
• Manage team performance, providing coaching, guidance and constructive feedback.
• Ensure workloads are effectively planned and distributed to meet operational priorities.
• Foster a positive, collaborative and inclusive working environment.
• Identify training and development needs and support ongoing professional development.
• Support the HSE Performance Achievement process and contribute to a culture of continuous improvement.

Service Delivery & Continuous Improvement

• Ensure high standards of accuracy, quality and accountability across all programme activities.
• Monitor service performance and identify opportunities to improve processes, efficiency and programme delivery.
• Promote innovation and support organisational change initiatives.
• Adapt to changing priorities and implement improvements that enhance service delivery and operational effectiveness.
• Maintain awareness of internal and external factors that may impact programme delivery and proactively respond to emerging challenges.

Governance, Compliance & Professional Standards

• Ensure compliance with HSE policies, financial regulations, GDPR, FOI legislation, Health & Safety requirements and other relevant statutory obligations.
• Support the development and implementation of policies, procedures and governance frameworks.
• Maintain accurate records and documentation to support audit and assurance requirements.
• Apply HIQA standards and HSE best practice in all aspects of programme delivery.
• Promote sustainability initiatives that support a low-carbon, efficient and environmentally responsible health service.

Candidate Profile

The successful candidate will have:

• Previous experience in a senior administrative or Grade VI equivalent role, ideally within the HSE or healthcare sector.
• Excellent organisational, planning and time management skills.
• Strong communication and stakeholder management abilities.
• Advanced Microsoft Office skills, particularly Word, Excel, Teams and SharePoint.
• Experience using document management systems, reporting tools and databases.
• Strong analytical skills with excellent attention to detail.
• A proactive, professional and customer-focused approach with strong problem-solving skills.

Why Join Noel Group Healthcare?

• Ongoing opportunity within a leading hospital setting.
• Work on a significant HSE transformation and Finance Reform programme.
• Opportunity to develop project management, governance and leadership experience.
• Competitive hourly rate and excellent career development opportunities.

If you are an experienced administrator with strong organisational skills and a passion for supporting healthcare transformation, we would love to hear from you. Apply today to become part of a dedicated team delivering meaningful change across healthcare services.