General Manager

Job description

Job Title: General manager

Location: County Waterford

Role Type: Full-Time.

Reports To: Regional Manager

About the Role:

We are currently recruiting for an experienced and commercially driven General Manager to oversee site operations for a prestigious client location in County Waterford.

This is a dynamic, hands-on leadership role suited to a senior facilities, hospitality, or corporate catering professional who thrives in a fast-paced environment. The successful candidate will take full responsibility for operational delivery across catering, accommodation, and support services while ensuring exceptional service standards, strong financial performance, and full legislative compliance.

This role requires a strong leader who can inspire teams, build client relationships, and drive innovation while maintaining a sharp focus on customer care and operational excellence.

What’s in it for you?

• €50,000-€55,000 per annum
• Leadership role within a well-established organisation
• Opportunity to manage a high-profile client site
• Autonomy to drive operational excellence and innovation
• Career progression potential within a growing business

Key Responsibilities

• Lead and manage all on-site service operations including catering, accommodation, and facilities support
• Drive a positive culture focused on energy, innovation, health & safety, and exceptional customer care
• Ensure all services meet agreed KPIs and contractual obligations
• Monitor and manage site financial performance, including full P&L responsibility
• Oversee budgeting, cost control, and financial reporting
• Ensure food quality, presentation, and overall customer dining experience meet high standards
• Maintain full compliance with Food Safety, HACCP, hygiene, and all relevant legislation
• Manage contractor performance and service delivery standards
• Build and maintain strong client relationships through regular communication and performance reviews
• Lead, motivate, and develop on-site teams through coaching, mentoring, and structured performance reviews
• Organise team meetings and daily briefings to ensure alignment and engagement
• Maintain accurate compliance documentation and operational records
• Ensure adherence to company policies, safety standards, and business conduct requirements

Key Requirements

• 2-3+ years’ experience in facilities management, hotel management, or corporate catering at a senior level
• Proven experience managing budgets, financial controls, and P&L accountability
• Strong knowledge of Food Safety and HACCP principles
• Demonstrated ability to lead, motivate, and develop high-performing teams
• Excellent customer service and stakeholder management skills
• Strong organisational and time management capabilities
• Ability to work independently and take initiative
• Professional presentation and reporting skills
• Strong interpersonal and influencing abilities
• Business planning and operational strategy experience
• Advanced written and verbal communication skills
• Proficiency in Microsoft Office and general computer literacy
• Experience in staff training, mentoring, and food/service development