General Manager

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Job description

Here at the Noel Group, we’re currently looking for an experienced Bar General Manager to connect with our Client in Galway.

As the Bar General Manager, your main responsibilities will be ensuring exceptional service, maintaining high customer satisfaction, and maximising profitability. Your expertise is essential in improving the overall dining experience and driving the success of our establishment.

Responsibilities:

  • Oversee all aspects of the restaurant’s daily operations, ensuring smooth and efficient functioning.
  • Maintain high standards of food quality, presentation, and service to provide an exceptional dining experience.
  • Collaborate with the culinary team to develop and update menus, ensuring they are aligned with customer preferences and current culinary trends.
  • Monitor inventory levels of beverages and coordinate with suppliers to ensure timely restocking.
  • Recruit, hire, train, and motivate a skilled team of servers, bartenders, and support staff to deliver exceptional service.
  • Schedule and manage staff shifts, ensuring adequate coverage during peak hours while optimizing labour costs.
  • Conduct regular staff meetings, provide ongoing coaching and feedback, and foster a positive work environment.
  • Train and educate staff on wine pairings, proper service techniques, and wine knowledge to enhance customer satisfaction.
  • Ensure a warm and welcoming atmosphere for guests, and promptly address any customer concerns or complaints to ensure their satisfaction.
  • Interact with guests, providing wine recommendations, sharing knowledge about different varietals, and assisting in food and wine pairings.
  • Develop and maintain relationships with regular patrons, promoting repeat business and creating a loyal customer base.
  • Implement strategies to enhance the overall dining experience, such as organising wine-tasting events or sommelier-led evenings.
  • Monitor and analyse financial performance, including revenue, costs, and profitability, and take necessary actions to optimise financial results.
  • Develop and manage budgets, control expenses, and ensure adherence to financial guidelines.
  • Implement effective pricing strategies for wines and other beverages to maximise sales and profitability.
  • Collaborate with the management team to develop marketing initiatives and promotions to attract new customers and increase revenue.

Requirements:

  • Proven experience as a Bar Manager in a busy establishment.
  • Extensive knowledge of Irish Market e beverages.
  • Strong leadership and team management skills, with the ability to motivate and inspire staff.
  • Excellent customer service and interpersonal skills to interact with guests and handle customer concerns.
  • Proficiency in financial management, including budgeting, cost control, and analysis.
  • Exceptional organisational and multitasking abilities, with attention to detail.
  • Ability to work under pressure, maintain composure, and make sound decisions in a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Living in Ireland and the right to work in ROI

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