General Manager

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Job description

Here at Noel Group we are seeking for an experienced General Manager for one of our client hotels in Galway. This could be a great opportunity for industry professional who is seeking to progress in their career or looking for a change.

Key responsibilities:

  • Oversee the day-to-day management of the hotel and ensure that all departments operate smoothly and efficiently
  • Ensure guest satisfaction and maintain the property’s exterior appearance, greet guests, and conduct quality control to ensure that the rooms and facilities are in good condition, which is an essential factor in client happiness
  • Collaborate with department heads or assistant managers on specific day-to-day operations, make sure that strategic goals are met and progress assessed
  • Manage hotels profitability to achieve their targets and financial goals
  • Manage staff training and development, set out training program to ensure health and safety regulations are followed
  • Work with department managers to develop a roadmap for meeting the company’s strategic goals, as well as the KPIs that will assist measure their accomplishment, including the particular tasks that must be completed to make them possible
  • Promote creative and positive work culture and build a high performing team
  • Collaborate closely with the management team to guarantee that staffing levels are upheld to guarantee continuous guest service standards
  • Lead and motivate the team to foster a great work culture and achieve high performance
  • Oversee more complex issues to ensure performance and guest satisfaction; serve as an expeditor to make operations flow more smoothly during busy times

Key skills:

  • Previous experience as a hotel manager is a must
  • 3rd level education degree in hospitality, business management or related field
  • Excellent verbal and written communication
  • Interpersonal skills and confidence dealing with people from a wide range of backgrounds
  • Proven track record of people management and leadership
  • Able to multi-task and have a hands-on approach

If you feel you would be ideal for this role get in touch to discuss it further

Consultant

Monika Pranckunaite

Monika Pranckunaite

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