Executive Officer

Job description

Job Title: Executive Officer (EO)

Location: Dublin
Working Hours: Monday-Friday, 9am – 5pm (office based)
Salary: €34,023 (€18.69 per hour)

Immediate start

Role Purpose

The Executive Officer will provide high-quality administrative, coordination, and operational support within a busy office environment. The role involves managing workflows, supporting senior staff, maintaining accurate records, and ensuring the efficient delivery of day-to-day services.

The successful candidate will play a key role in supporting organisational objectives through effective administration, communication, and service delivery.

Key Responsibilities

Administrative & Operational Support

• Provide comprehensive administrative support to the team/department
• Manage correspondence including emails, phone calls, and written communication
• Maintain accurate filing systems and ensure records are up to date
• Prepare reports, documents, presentations, and meeting materials

Coordination & Service Delivery

• Coordinate daily operational activities within the department
• Support workflow management and ensure deadlines are met
• Liaise with internal departments and external stakeholders
• Assist in planning and organising meetings, schedules, and events

Data Management & Reporting

• Input, update, and maintain databases and information systems
• Extract and compile data for reports and audits
• Ensure accuracy, confidentiality, and GDPR compliance at all times

Customer / Stakeholder Engagement

• Deal with queries in a professional and timely manner
• Provide clear information and guidance to service users or staff
• Escalate issues where appropriate to senior management

General Duties

• Work collaboratively as part of a team in a busy office environment
• Provide support to senior staff and cover duties where required
• Participate in training and continuous improvement initiatives
• Undertake any additional duties as assigned by management

Essential Requirements

• Experience working in an administrative or office-based role
• Strong IT skills including Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Ability to prioritise workload and manage multiple tasks
• High level of accuracy and attention to detail
• Ability to work both independently and as part of a team

Desirable Requirements

• Experience in public sector, education, or healthcare environment
• Familiarity with data systems or reporting tools
• Experience handling high-volume administrative work
• Knowledge of GDPR and data protection principles
• Experience supporting senior management or operational teams

Candidates will be assessed on:

• Communication skills
• Organisational ability
• Problem solving and initiative
• Customer/stakeholder service
• Teamwork and collaboration
• Attention to detail
• Ability to work under pressure
• Professionalism and confidentiality