Duty Manager

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Job description

Duty Manager

Location: Leitrim

Salary: From €32,000 per year
Job Type: Permanent | Full-time
Schedule: Weekend availability required

The Role

A prestigious 4-Star Deluxe castle property in County Leitrim is currently expanding and offers an exciting opportunity for an experienced hospitality professional to join its management team.

As Duty Manager, you will oversee hotel operations during your shift and support senior management in maintaining exceptional guest service standards.

Key Duties & Responsibilities

  • Oversee the daily operations of the hotel.

  • Ensure service excellence and quality standards are consistently delivered.

  • Anticipate guest needs and exceed expectations.

  • Assist in managing daily operational performance across departments.

  • Resolve customer issues promptly and professionally.

  • Maintain full operational knowledge of all departments.

  • Support and mentor team members to drive performance improvements.

Requirements

  • Previous hotel or hospitality experience.

  • Minimum 3 years’ Food & Beverage experience (required).

  • Strong customer service and interpersonal skills.

  • Professional, mature approach to guest and team interactions.

  • Strong upselling capability.

  • Excellent problem-solving skills.

  • Full-time availability including weekends.

  • Authorised to work in Ireland (required).

  • Ability to reliably commute to Mohill, County Leitrim or relocate prior to commencement.

What’s on Offer

  • Competitive salary from €32,000 per annum.

  • Career development and CPD opportunities.

  • Meals on duty.

  • Employee Discount (Spa & Leisure at sister property).

  • OIH Member Discount.

  • Employee Assistance Programme.

  • Bike to Work Scheme.

  • Gym membership.

  • On-site gym.

  • On-site parking.

Consultant

Shannon Lee

Shannon Lee

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