Clerical Officer

Job description

Job Specification

Position: Clerical Officer
Location: Navan
Full Time: 35 hours a week / €17.03 per hour

Role Purpose

The Clerical Officer provides efficient and effective administrative and clerical support to ensure the smooth operation of services. The role involves a broad range of general office duties, supporting management, staff, learners, and external stakeholders in accordance with the Organisations policies and procedures.

Principal Duties and Responsibilities

Administrative & Clerical Duties

• Provide general clerical and administrative support, including filing, photocopying, scanning, and data entry
• Maintain accurate records, databases, and filing systems (manual and electronic)
• Process correspondence, emails, and telephone enquiries in a professional and timely manner
• Prepare routine reports, letters, and documentation as required

Operational Support

• Support day-to-day office operations within administrative offices
• Assist with the organisation of meetings, training sessions, and events (including minute taking where required)
• Liaise with internal departments and external stakeholders such as learners, parents, suppliers, and the public

Compliance & Governance

• Ensure work is carried out in compliance with policies, data protection legislation, and governance requirements
• Maintain confidentiality and handle sensitive information appropriately

General

• Provide cover and support for colleagues as required
• Undertake any other duties appropriate to the role as assigned by management

Essential Requirements

Candidates must demonstrate:

• A good standard of general education, including proficiency in written and spoken English
• Previous Administrative Experience
• Strong administrative and organisational skills
• Competence in ICT, including Microsoft Word, Excel, Outlook, and databases
• Ability to work accurately, manage workloads, and meet deadlines
• Strong communication and interpersonal skills
• Ability to work both independently and as part of a team
• A high level of discretion and confidentiality

Key Competencies

• Teamwork & Collaboration
• Organisation & Planning
• Customer Service Focus
• Attention to Detail
• Adaptability & Flexibility
• Integrity & Accountability