Checkout Manager

Job description

We are currently seeking to recruit an experienced Checkout Manager to join our checkout management team in our Palmerstown Store.

If you have a minimum of 1-2 years’ experience supervising a busy checkout department within a fast-paced retail grocery environment and if you share our passion and enthusiasm for customer care this could be an excellent opportunity for you.

The Role:

This is a full-time position, working an average of 40 hours per week, 5 days over 7 to include weekdays, weekends, and public holidays (candidates must be available to work a mix of both early and late shifts).

Main Duties:

· Work in conjunction with the checkout manager and supervisory team on the day to day management of this busy checkout department.

· Ensuring the smooth running of the department while on duty.

· Supervision of a team of up to 8/10 people when on duty (15-20 people in total on Checkout Team).

· Queue management.

· Ensuring all staff have the tools required to complete their role.

· Covering the customer service desk by assisting customers with questions/queries.

· Overseeing the store end of the home delivery service.

· Departmental housekeeping duties.

· Ensuring that all legislation relevant to the department is adhered to.

· Staff training and development.

· Stepping in to cover a till point at busy times (if and when needed) or on days when you are not on supervisory shifts.

· Assisting the store manager in other areas of the store if/when required.

Requirements:

· Must have at least 1-2 years’ experience as a checkout supervisor within a busy retail grocery environment.

· Previous experience working within a Super Valu/Centra property would be desirable but is not essential.

· Must be experienced in using a till/cash register system.

· Must be able to remain calm in a busy environment.

· Must have experience in a front-line role – looking after customers.

· Must have strong people management skills.

· Must be fluent in the English Language both written and spoken.

· Must be able to multi-task.

· Must have strong communications skills.

· Must have strong organisational skills.

· Must have staff training & development experience.

· Must be able to work as part of a team and on own initiative.

· Must be available for early starts (8.00am), late finishes (9.00pm) and weekend work.

Benefits:

· Free parking

· Uniform

· Group Pension Scheme

· Group Health Insurance (Reduced Rates)

· Excellent Training Opportunities

· Staff Reward & Recognition Initiatives

· Employee Assistance Programme