Assistant Manager

Job description

Noel Group are seeking an Assistant Manager to join a well-established, tech-focused gaming company with a long history of success in the Irish market. This role is ideal for someone with a strong retail or hospitality management background, who is ready to take on the challenge of managing day-to-day operations in a fast-paced and dynamic environment.

Key Responsibilities:

• Oversee the daily operations of the retail location, ensuring smooth and efficient performance.
• Build and maintain strong relationships with customers, ensuring they have a positive experience with the products and services.
• Manage accounts and cash flow, analysing financial figures and recommending actions to improve operations.
• Control all costs within the agreed budget, while demonstrating commercial awareness.
• Lead and develop a team of Supervisors and Customer Assistants, fostering a positive and collaborative work environment.
• Recruit, train, and mentor staff, ensuring the team is motivated and well-prepared for their roles.
• Maintain high standards in all areas, from cleanliness to customer service, and ensure adherence to company policies.
• Implement and manage promotional campaigns, providing feedback to the marketing team.
• Communicate regularly with the Operations Director and other senior management.

Requirements:

• Minimum of 4 years of experience as an Assistant Manager, Store Manager, or in a similar role within retail or hospitality.
• Strong organisational and planning skills, with the ability to prioritise tasks effectively.
• Proven commercial acumen and an understanding of the current operating environment.
• Excellent communication skills, both verbal and written.
• Proficiency in IT, particularly with Microsoft Word and Excel, and the ability to quickly learn in-house systems.
• Ability to manage challenging situations with professionalism and calm.
• Experience in coaching and developing teams to ensure exceptional customer experiences.

What We Offer:

• A supportive and collaborative working environment with opportunities for professional growth.
• Competitive salary and benefits package.
• A chance to work with a dedicated senior management team that values employee contributions.

Salary: €50,000
Location: Dublin City Centre

If you’re ready to take the next step in your career and join a forward-thinking company where your skills will be recognized and rewarded, we want to hear from you! Applications will be reviewed as they are received, so don’t hesitate to apply.