Airfreight Operative

Swords, Full Time

Job Description:

  • Liaising with customers daily taking bookings and arranging shipments on behalf of the customer
  • Preparation of all shipping documents including customs clearance
  • Scheduling of daily collections and deliveries for the freight and installation departments
  • Customer service support, providing problem solving skills were issues arise and preventive actions and    new operational procedure are required
  • Daily monitoring of shipments by coordinating with the airlines, shipping lines shippers and overseas agents. Continuous shipment progress reports to be provided to the customer
  • Ensure all partners in the supply chain are working effectively and efficiently to ensure smooth operations
  • Ensure procedures relating to the accrual of costs, invoicing, and completion of shipment files are adhered to
  • Customer KPI to be adhered to
  • Continually evaluate operational practices to ensure optimum utilisation of resources 

Essential Requirements:

  • 5 years multi-modal Freight Forwarding experience in Ireland. 
  • Creation of KPI’s
  • IT skills (intermediate)
  • Freight management system knowledge
  • Strong planning and organising skills with the ability to multi-task whilst working to tight deadlines
  • Deliver key projects on time and in line with objectives
  • Demonstrate strong effective leadership skills & technical operations competence
  • Excellent analytical skills, problem-solving and decision skills in multi-functional settings
  • Logistics and Distribution industry experience


  • Customer and Service Orientation
  • Commitment to Quality
  • Computer Literacy
  • Flexibility
  • Product Knowledge (Airfreight)
  • Health & Safety Awareness
  • Willingness to Learn and develop
  • Target and Focus Result
  • Communication Skills
  • Ability to work under pressure while maintaining accuracy
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