Admin Help Desk Coordinator
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Join Our Team Today
We’re looking for a Admin Helpdesk Coordinator to join our client’s team and support their daily facilities management operations.
In this role, you’ll be the go-to person for all facilities-related queries. Your main duties will include logging service requests, prioritizing them, and ensuring they’re resolved promptly while providing top-notch customer service.
Key Responsibilities:
- Manage incoming requests through telephone, email, and online systems
- Log and prioritize maintenance and service requests
- Collaborate with internal teams, contractors, and external vendors
- Keep everyone updated on the status of requests and planned maintenance
- Monitor service delivery to ensure compliance with SLAs
- Maintain accurate records of requests, completed work, and costs
- Provide friendly and professional customer service
Requirements:
- Experience in facilities management, helpdesk, or a similar role
- Familiarity with helpdesk or facilities management systems is a plus
- Strong organizational and communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to multiple task in a busy environment
What we offer:
- Competitive hourly pay
- Supportive onsite environment
- Flexibility
- Weekly pay
- Full-time, on-site position
If this role suits your experience and you’re ready to move forward in your career, click APPLY now – we’d love to speak with you!
Consultant
Aoife Redmond
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