Export Freight Co-Ordinator

Job Title: Export Freight Co-Ordinator

Salary: €35,000 – €40,000 DOE

Hours: 40 hours per week, Monday to Friday.

Export Freight Co-Ordinator

Company Overview

Our client is a well-established international logistics and supply chain provider offering freight forwarding, groupage, full-load transport, customs clearance, warehousing, and supply chain solutions across Ireland, the United Kingdom, Europe, and beyond.

The business has built a strong reputation for delivering reliable transport and logistics services while maintaining high standards of customer service and operational excellence.

The Role

An exciting opportunity has arisen for an Export Freight Co-Ordinator to join a busy logistics operation based in Cork.

Reporting to the Operations Manager, the successful candidate will be responsible for coordinating export shipments, managing customer enquiries, preparing export documentation, and ensuring the smooth movement of goods through the supply chain.

Main Duties & Responsibilities

• Enter shipment information accurately onto internal systems.
• Arrange collections and prepare shipments for export processing.
• Communicate with customers regarding bookings, shipment updates, and operational queries.
• Build and maintain strong relationships with customers, understanding their shipping requirements and providing effective solutions.
• Coordinate export groupage and full-load shipments.
• Liaise with transport providers to ensure collection and delivery requirements are met.
• Monitor incoming communications and proactively identify potential issues.
• Escalate operational concerns to relevant stakeholders where required.
• Ensure company procedures and operational standards are maintained at all times.
• Complete occasional late finishes when required to facilitate loading schedules and customs completion.
• Assist with additional operational and administrative duties as required.

Essential Requirements

• Minimum 2 years’ experience within freight forwarding, export operations, or groupage shipping.
• Strong understanding of export procedures and customs requirements.
• Ability to work to deadlines in a fast-paced logistics environment.
• Strong computer and administrative skills.
• Excellent planning and organisational abilities.
• Proactive and solutions-focused approach.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong attention to detail and accuracy.

Behavioural Competencies

• Customer-focused mindset.
• Strong relationship-building skills.
• Excellent verbal and written communication.
• Ability to work independently and as part of a team.
• Organised and detail-oriented.
• Positive and proactive attitude.
• Ability to remain calm under pressure and meet deadlines.
• Strong problem-solving ability.

Benefits

• Company pension scheme following successful completion of probation
• Auto-enrolment pension during the first 6 months
• Following probation, employees join the company pension scheme with Irish Life
• 6% employer contribution
• VHI Healthcare fully paid by the company following successful completion of probation
• Mid-year and end-of-year performance bonuses (historically paid each year)
• Monday to Friday working pattern
• No scheduled weekend or bank holiday work
• Overtime rates:
• Time and a half for Saturdays
• Double time for Bank Holidays