People Operations Manager

Location: Dublin
Job Type: Permanent, Full Time
Salary: €65,000 – €70,000 + 10% Performance Bonus

About the Role

An exciting opportunity has arisen for an experienced People Operations Manager to join a large-scale hospitality and events operation in Dublin. This is a hands-on leadership role in a fast-paced, high-volume environment, responsible for driving workforce planning, recruitment, employee engagement, and people operations excellence.

Working closely with operational leaders, you will ensure the business attracts, develops, and retains a highly engaged workforce while delivering an outstanding employee experience.

Key Responsibilities

• Lead and develop the on-site People Operations team.
• Manage workforce planning, scheduling, and resourcing requirements.
• Oversee high-volume recruitment for permanent, casual, and seasonal employees.
• Deliver onboarding, induction, and employee engagement initiatives.
• Support managers with performance management and employee relations matters.
• Ensure compliance with employment legislation and company policies.
• Monitor workforce metrics including labour costs, turnover, absenteeism, and productivity.
• Use people data and reporting to support workforce and operational decisions.
• Provide people operations leadership during major events and peak trading periods.
• Ensure payroll processes, right-to-work compliance, and employee welfare standards are maintained.

About You

• Proven experience in HR, People Operations, or Workforce Management within hospitality, catering, events, retail, or another high-volume operational environment.
• Experience managing large seasonal or casual workforces.
• Strong stakeholder management and influencing skills.
• Excellent organisational, communication, and leadership abilities.
• Data-driven approach with strong reporting and analytical skills.
• Ability to thrive in a fast-paced, operationally focused environment.

Desirable

• CIPD qualification (or equivalent).
• Experience with workforce management or HR systems.
• Experience in large venues, events, stadia, hospitality, or similar environments.

What’s on Offer

• €65,000 – €70,000 salary
• 10% performance-related bonus
• Excellent career development opportunities
• Opportunity to join a large and growing organisation operating in a dynamic, high-profile environment