General Manager

Job description

Job Title: General Manager

Location: Galway, Ireland

Role Type: Full-Time, Permanent

Reports To: Owner

About the Role:
Our client, a well-established and high-profile hospitality group, is seeking an experienced and driven General Manager to lead one of its flagship venues in Galway. This is a hands-on leadership role suited to a commercially astute hospitality professional with a passion for delivering exceptional customer experiences, developing high-performing teams, and driving business growth.

The successful candidate will take full ownership of the venue’s day-to-day operations, ensuring the highest standards across service, food and beverage delivery, compliance, and financial performance.

What’s in it for you?

• €75,00 Base with performance-related bonuses up to €100,000
• Opportunity to lead a busy, well-known venue with strong brand recognition
• Career progression within a growing and dynamic hospitality group
• Supportive senior leadership team and structured operational framework
• Staff benefits including meals on duty and team incentives

Key Responsibilities:

• Oversee all aspects of daily operations, ensuring smooth and efficient service
• Lead, motivate, and develop a large team across front and back of house
• Drive revenue growth through effective cost control, upselling, and local marketing initiatives
• Maintain exceptional standards of customer service and guest satisfaction
• Ensure full compliance with health & safety, licensing, and company policies
• Manage budgets, forecasting, and financial reporting, with accountability for P&L performance
• Recruit, train, and retain top talent, fostering a positive and productive work environment
• Collaborate with senior management on strategic planning and business development

Key Requirements:

• Proven experience as a General Manager or senior management role within a high-volume bar, restaurant, or late-night venue
• Strong commercial acumen with a track record of delivering financial results
• Excellent leadership and people management skills
• Passion for hospitality with a customer-first mindset
• Ability to thrive in a fast-paced, high-pressure environment
• Strong organisational and problem-solving abilities
• In-depth knowledge of compliance, licensing laws, and health & safety standards
• Flexibility to work evenings, weekends, and peak trading periods