Deputy General Manager

The Noel Group is proud to be recruiting a Deputy General Manager on behalf of a prestigious luxury hotel in County Kilkenny.

This is a senior operational leadership role responsible for the day-to-day management of a multi-department hospitality operation, including accommodation services, food & beverage, spa & golf facilities, and more.

The successful candidate will work closely with the senior leadership team to ensure consistent service standards, strong financial performance, and an exceptional guest experience.

Key Responsibilities of a Deputy General Manager:

• Support the overall operational management of the property, ensuring smooth coordination across departments.
• Provide direct oversight of Food & Beverage and Kitchen operations, maintaining high service and quality standards.
• Work closely with departmental managers to ensure strong communication, operational alignment, and delivery against budgets and service targets.
• Maintain a visible leadership presence across the property and support managers with operational decision-making.
• Monitor and manage food and beverage costs, stock control, and departmental budgets.
• Track departmental KPIs including revenue, payroll costs, productivity and margins, monitoring operational performance through regular reporting and analysis.
• Ensure consistently high standards of service across all guest areas, addressing guest feedback and support continuous service improvement initiatives.
• Identify opportunities to improve efficiency, control costs and increase revenue.
• Promote a positive and cooperative working environment.

Requirements of a Deputy General Manager

• Proven experience in a senior operational or Food & Beverage leadership role within a 4 or 5-star hospitality environment.
• Experience overseeing multi-department operations such as spa, leisure, golf, or facilities.
• Experience with Opera Property Management System (PMS) is preferred.
• Strong leadership and organisational skills with a hands-on management approach.
• Solid commercial awareness with experience managing budgets and operational targets.
• Strong problem-solving ability and the capacity to work effectively in a busy environment.
• Excellent interpersonal and communication skills.

Benefits of the role:

• Salary range of €80,000 – €85,000 per annum
• Opportunities for training and development
• Meals on duty
• Discounted stays at other group hotels