Duty Manager

Job description

Duty Manager – Hotel Operations
Location: County Cavan
Salary: Up to €40,000 DOE
Contract: Full-time, permanent

We are recruiting an experienced Duty Manager on behalf of a well-established hotel and leisure property in County Cavan. This is an excellent opportunity for a hospitality professional with strong leadership skills who enjoys a varied, hands-on role within hotel operations.

The Role

As Duty Manager, you will act as Manager on Duty, supporting all departments in the day-to-day running of the hotel while ensuring consistently high standards of guest service.

Working hours:
5 days out of 7, covering early and late duty management shifts, including evenings and weekends.

Key Responsibilities

• Ensure all hotel departments are open, fully staffed and guest-ready

• Complete daily Duty Manager checklists and handover reports

• Monitor hotel security, maintenance issues and overall presentation of the property

• Lead daily briefings and communicate VIP, wedding and conference requirements

• Support teams during busy periods and encourage cross-department teamwork

• Maintain hotel standards in line with the property’s mission, vision and values

• Welcome and assist guests, including VIPs and group bookings

• Conduct hotel show-arounds and promote facilities and services

• Manage guest feedback and resolve complaints professionally

• Ensure compliance with health, safety, fire and employment legislation

• Be fully trained in emergency and evacuation procedures

• Monitor staff presentation, punctuality and uniform standards

• Assist with staff training, assessments and disciplinary processes

• Allocate duties and supervise porters and departmental support staff

• Drive revenue through promotions, upselling and service awareness

• Support purchasing by sourcing competitive suppliers where required

• Champion sustainability and Green Hospitality initiatives

• Attend meetings and provide operational support across departments as needed

Additional Duties

• Report maintenance issues promptly to relevant managers

• Complete operational checklists as required

• Assist in all hotel departments when necessary

• Attend training sessions and departmental meetings

• Act responsibly with regard to hotel property, cleanliness and storage

• Support effective communication throughout the hotel

• Carry out any reasonable management requests

About You

• Previous supervisory experience within a hotel Food & Beverage environment is essential

• Experience as a Duty Manager or Hotel Supervisor is highly desirable

• Strong leadership, communication and organisational skills

• Guest-focused with the ability to remain calm under pressure

• Flexible and adaptable to the demands of hotel operations

Benefits

• Salary up to €40,000 depending on experience

• Company pension scheme

• Company sick pay scheme

• Employee discounts and incentives

• Complimentary meals on duty

• Free use of gym and leisure facilities

• Employee health and wellbeing initiatives (e.g. yoga, mindfulness)

• Employee assistance programme (confidential support line)

• Active social club

• Full training provided

• Clear career progression opportunities, including access to recognised Level 6 qualifications

This role would suit a motivated hospitality professional looking to take the next step in their management career within a high-quality hotel environment.