Hotel Receptionist

Job description

Job Title: Hotel Receptionist
Location: Enniscrone, Co. Sligo
Salary: €29,000 per annum + Bonus up to €6,000

The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for a Hotel Receptionist in Enniscrone. This is an excellent opportunity for an experienced hospitality professional or a motivated individual ready to step forward in their career within a high-quality hotel environment.

The Hotel Receptionist will be the first point of contact for all guests, delivering a warm, professional, and efficient service at all times. You will play a key role in ensuring an exceptional guest experience while supporting the smooth day-to-day operation of the front office.

The Duties

• Deliver exceptional customer service and create a positive first impression for all guests.

• Manage guest check-ins and check-outs efficiently and professionally.

• Handle reservations, telephone enquiries, and guest requests.

• Process payments, invoices, and maintain accurate records.

• Liaise with housekeeping and other departments to ensure smooth operations.

• Resolve guest queries and complaints in a courteous and timely manner.

• Ensure compliance with company policies, procedures, and brand standards.

• Maintain a clean, organised, and professional reception area at all times.

The Must Requirements to be Considered

• Must have experience in hospitality.

• Must have experience in the same role or be ready to step forward in their career.

• Strong communication and interpersonal skills.

• A friendly, professional, and well-presented manner.

• Ability to work flexible shifts, including weekends and holidays.

• Living in Ireland and have the right to work in ROI.

• Visa and relocation packages are not provided.

The Salary & Benefits

• Salary per annum: Negotiable (circa €29,000)

• Bonus potential: Up to €6,000 per annum

• Opportunities for career progression within the company.

• Access to professional development and training programs.

• A dynamic and supportive working environment.