Operations Manager

Job description

The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for an experienced Operations Manager to join a well-established and highly regarded hotel operation in Sligo.

This is a senior leadership role offering the successful candidate the opportunity to play a key part in shaping the operational success, culture, and strategic direction of the hotel.

As Operations Manager, you will report directly to the General Manager and Deputy General Manager. You will be responsible for guiding and managing all aspects of hotel operations, ensuring exceptional guest experiences, strong commercial performance, and a high-performing, engaged team.

This role offers a unique opportunity to influence standards, drive operational excellence, and contribute meaningfully to the overall strategy and success of the hotel.

The Duties

• Provide strategic operational support to the General Manager across all areas of the hotel

• Directly lead and manage Heads of Department, driving accountability and performance

• Take full responsibility for Meetings, Events, Conference & Banqueting operations, including planning, coordination, service delivery, and post-event review

• Ensure consistent delivery of exceptional guest service across all departments

• Drive staff engagement, motivation, and performance through strong leadership

• Lead succession planning, training, and continuous development of hotel teams

• Maintain high standards of customer care and operational compliance

• Support hotel profitability through effective cost control and operational efficiencies

Must-Have Requirements (to be considered)

• Proven experience working within the hospitality industry

• Experience in a similar operational management role, or a strong senior manager ready to step forward in their career

• 2-3 years’ experience in a hotel operations management environment

• Strong leadership and people-management capability

• Living in Ireland with the right to work in the Republic of Ireland

• Visa and relocation packages are not provided

What You Will Need

• Excellent leadership and interpersonal skills

• Proven experience managing multiple departments in a fast-paced hotel environment

• A confident, proactive, and commercially aware approach

• Strong attention to detail with a guest-first mindset

• A creative and outgoing personality with the ability to build strong relationships

• Ambition, drive, and the ability to lead from the front