Hotel Receptionist

Job description

Hotel Receptionist

4★ Hotel, Leixlip, Co. Kildare

We are currently recruiting an experienced, professional, and enthusiastic Hotel Receptionist to join the front desk team of a well-established 4-star hotel in Leixlip, Co. Kildare. This role is ideal for a candidate who is passionate about the hospitality industry and eager to develop their career within a busy and popular hotel environment.

Main Duties:

• Managing guest check-ins and check-outs

• Completing general reception administration duties and reports

• Handling and directing all incoming calls to the appropriate hotel departments

• Liaising with the housekeeping team regarding room status and guest requests

• Managing reservations and booking enquiries

• Delivering excellent customer service to guests at all times

Requirements:

• 1-2 years’ experience in a similar role within a 3 or 4-star hotel (desirable but not essential)

• Computer literacy, including Microsoft Word and Excel

• Fluent English, both written and spoken

• Enthusiastic, motivated, and quick to learn

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Flexibility to work a combination of early and late shifts

Benefits:

• Free on-site parking

• Group pension scheme

• Group health insurance (reduced rates)

• Excellent training and development opportunities

• Staff reward and recognition initiatives

• Staff meals

• Employee Assistance Programme (EAP)