Hotel Operations Manager (Bracken)

Job description

Hotel Operations Manager – 4-Star Property
Location: North Co. Dublin
Type: Full-Time | 5 days over 7 | 45 hours per week

About the Role
An exciting opportunity has become available for a skilled and experienced Hotel Operations Manager to join the senior leadership team at a busy and well-regarded 4-star hotel in North County Dublin. The property forms part of a wider Irish-owned hospitality and retail group, known for its long-standing presence in the Irish market and commitment to service excellence.

If you’re an enthusiastic leader with a passion for hotel operations and a track record of achieving results, this could be your next great move.

Key Responsibilities

• Oversee the full day-to-day operations of a 66-bedroom 4-star hotel

• Lead a team of 45+ staff across all departments, ensuring smooth shift operations

• Work alongside the Operations Director in setting budgets, targets, and hotel strategy

• Collaborate with department heads to ensure alignment with company standards and objectives

• Maintain high levels of guest satisfaction by ensuring consistent service delivery

• Drive internal sales initiatives in collaboration with the hotel and group sales teams

• Ensure all Health & Safety protocols and property standards are maintained

• Facilitate regular team meetings, including sales, HOD, food & beverage, and daily planning sessions

• Manage and monitor the hotel’s HACCP plan with relevant departments

• Lead training and development initiatives to continuously improve team performance

What You’ll Need

• 2+ years’ experience in a similar Hotel Operations Manager or Senior Ops role (3*/4* property)

• Strong working knowledge of all hotel departments, especially food & beverage and events

• Experience in leading, training, and developing staff and management teams

• A proven track record in delivering results and meeting commercial targets

• Understanding and experience with HACCP systems and hotel compliance

• Familiarity with front office systems and general hotel technology

• Solid grasp of hotel financials, forecasting, and reporting

• Excellent leadership, communication, and organisational skills

• Ability to work both independently and as part of a wider team

• Fluent English – both written and spoken

What’s on Offer

• Free parking

• Complimentary staff meals while on duty

• Company pension scheme

• Access to group health insurance (discounted rates)

• Ongoing training and development opportunities

• Staff reward & recognition initiatives

• Employee Assistance Programme (EAP & Wellness Support)