Receptionist

Job description

Receptionist -West Cork
Salary: €30,000 per annum

The Noel Group is proud to partner with a prestigious client in the hospitality industry to recruit a Receptionist for their property located in Garryvoe. This is a fantastic opportunity for an enthusiastic and professional individual to join a highly regarded hotel group known for its commitment to excellence, guest satisfaction, and career development opportunities.

As a Receptionist, you will be the first point of contact for guests, delivering exceptional customer service and ensuring a warm, welcoming experience. You will manage front desk operations efficiently while supporting the wider team in maintaining the hotel’s high standards of hospitality.

Duties

• Greet and welcome guests in a professional and friendly manner

• Handle check-in and check-out processes efficiently and accurately

• Manage reservations, room allocations, and guest enquiries

• Provide information about hotel services, facilities, and local attractions

• Handle telephone and email enquiries promptly and courteously

• Liaise with other departments to ensure seamless guest service

• Process payments and maintain accurate financial records

• Assist with administrative duties to support smooth front desk operations

Requirements

• Previous experience in a receptionist or front office role, ideally within hospitality

• Excellent communication and interpersonal skills

• Strong organisational abilities with attention to detail

• Ability to multitask in a fast-paced environment

• Proficiency in using booking systems and MS Office applications

• A professional appearance and a customer-focused attitude

• Living in Ireland with the right to work in ROI

• Visa and relocation packages are not provided

Salary & Benefits

• Salary: €30,000 per annum (negotiable depending on experience)

• Opportunities for career progression

• Access to professional development and training programs

• A dynamic and supportive working environment