Assistant Front office manager

Job description

Job Title: Assistant Front Office Manager

Location: Co. Cavan (Hotel)

Role Type: Full-time, Permanent

Reports To: Front Office Manager

About the Role:

The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious client in the hospitality industry to search for a talented Assistant Reception Manager to join their team in Cavan.

An established 4-star hotel is seeking a dynamic and motivated Assistant Front Office Manager to support the Front Office Manager in leading the reception and guest services team.

The role involves overseeing daily operations, ensuring smooth check-in and check-out processes, and driving high service standards across the front office. This is a fantastic opportunity for a hospitality professional who is passionate about guest experience and eager to take the next step in their career.

What’s in it for you?

• Up to €38,000 per annum
• Opportunities for career growth and progression within the hotel group
• Staff discounts on hotel stays
• Supportive, professional, and friendly working environment

Key Responsibilities

• Assist in managing day-to-day front office operations including reception, reservations, and guest relations.
• Supervise, train, and motivate the front office team to deliver consistent 4-star service standards.
• Handle guest feedback and complaints with professionalism and efficiency.
• Support scheduling, rostering, and performance management of team members.
• Collaborate with other hotel departments to ensure seamless guest experiences.
• Monitor occupancy levels, manage room allocation, and support upselling initiatives.
• Ensure compliance with company policies, health & safety, and brand requirements.

Key Requirements

• Previous experience in a supervisory or assistant management role within a hotel front office (4-star or higher preferred).
• Strong leadership, organisational, and communication skills.
• Passionate about delivering excellent guest service.
• Knowledge of hotel PMS systems (Opera, Fidelio, or similar desirable).
• Flexibility to work a variety of shifts, including evenings and weekends.
• Professional appearance with a positive, proactive attitude.