Checkout Manager

Job description

Checkout Manager | Retail Grocery | North County Dublin

We are seeking an experienced Checkout Manager to join a busy supermarket in North County Dublin on a full-time basis. This is an excellent opportunity for someone with retail supervisory experience who is committed to delivering exceptional customer service.

Salary: €25,000-€28,000 per annum

The Role:
This is a full-time position working an average of 42.5 hours per week, 5 days over 7, including weekends and public holidays. The role may evolve to 3 days Checkout Management and 2 days HR/Admin support.

Main Duties:

• Overall management of a busy checkout department

• Supervision of a team of 8-10 staff on duty

• Rostering for a team of approximately 25, including supervisory staff

• Queue management and ensuring excellent customer service

• Ensuring all staff have the tools required for their role

• Covering tills during peak periods and supporting the customer service desk

• Overseeing the store end of home delivery operations

• Departmental housekeeping and adherence to relevant legislation

• Staff training, development, and mentoring

• Assisting the store manager in other areas as required

Requirements:

• Minimum 2 years’ experience managing a busy checkout team in a retail grocery environment

• Experience with till/cash register systems

• Strong people management and leadership skills

• Excellent communication, organisational, and multi-tasking skills

• Experience in staff training and development

• Ability to remain calm under pressure and deliver excellent customer service

• Flexible to work early starts, late finishes, and weekends

• Fluent in English, both written and spoken

• Able to work independently and as part of a team

Benefits:

• Free parking

• Group Health Insurance (reduced rates)

• Group Pension Scheme

• Excellent training and career development opportunities

• Staff Reward & Recognition initiatives

• Employee Assistance Programme (EAP)